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Frequently Asked Questions

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  • What is the minimum order quantity?

    Ans: The MOQ is 100 pieces for AC and 20 pieces for DC.

  • What are the payment methods?

    Ans: Delivery upon receipt of payment, public transfer.

  • How do you ensure the quality of your products?

    Ans: Quality system certification and implementation.

  • Are you a factory or a trading company?

    Ans: Factory.

  • Can customized services be provided?

    Ans: Yes.

  • Do you support OEM and ODM?

    Ans: Yes.

  • How long is the warranty period for the product?

    Ans: One year.

  • Can your packaging ensure the safety of the product?

    Ans: Yes.

  • What information do I need to provide to get an accurate quotation?

    Ans: Enterprise demand and order volume.

  • How can I get progress if I don't go to your company?

    Ans: Information tracking.

  • Can samples be ordered?

    Ans: Yes.

  • What is the monthly supply capacity?

    Ans: The monthly production capacity of AC charging gun is more than 100,000, DC gun is 30,000, and European standard gun is more than 10,000.

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